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☎ Cloud phone system for growing businesses

Call the world from one smart business line

Prachitel gives your team a cloud PBX, local numbers in the US, UK and 60+ countries, and live call translation — so every customer hears you clearly, in their own language.

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No hardware needed Set up in 24 hours Cancel anytime
Bonjour! 🇫🇷 → Hello!
+44 20 · London calling
Call quality: Excellent

Simplifying Every Business Conversation.

From the first ring to the final report — one platform, one partner.
Call analytics

See every call. Understand every customer.

A live dashboard shows your managers what is happening on the phones right now and what happened last quarter — without exporting a single spreadsheet.

Real-time dashboard

Live calls, queues, wait times and answer rates updated every second.

Call logs & history

Every call searchable by number, agent, outcome, country or date.

Call recording

Securely stored, encrypted, with retention rules and one-click playback.

Transcripts & translation

Bilingual transcripts of translated calls saved alongside the recording.

Agent performance

Leaderboards, talk time, missed calls and outcomes per agent and team.

Call quality monitoring

MOS score, jitter and packet loss per call so you know before customers complain.

Scheduled reports

Daily, weekly or monthly PDF and Excel reports delivered to your inbox.

CRM sync

Calls, recordings and notes logged automatically in HubSpot, Zoho or Salesforce.

Our services

Everything your team needs to talk to customers

Simple to set up, easy to manage, and backed by engineers who answer the phone.

Cloud PBX

A full office phone system in the cloud — auto-attendant, ring groups, call queues, voicemail to email and call recording.

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US & UK Numbers

Local and toll-free numbers that make you look local. We handle the paperwork and activate most numbers within a day.

See coverage →

Live Call Translation

Speak English; your customer hears French, Spanish, German, Japanese or Hindi — translated live during the call.

How it works →

SIP Trunking

Reliable trunks for your existing PBX with two carriers behind every route and honest per-minute international rates.

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Browser & Mobile Apps

Make and receive calls from Chrome, Windows, Mac, iPhone or Android. Click to call straight from your CRM.

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Contact Centre Tools

Power dialler, smart routing, live wallboards and supervisor listen-in for busy sales and support floors.

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✨ Live translation

Sell in English. Be understood in any language.

Prachitel translates both sides of a phone call as it happens. Your agent speaks naturally, the customer hears a fluent voice in their own language, and the reply comes back in English a moment later.

  • Detects the customer's language automatically
  • Works on inbound and outbound calls
  • Bilingual transcript saved with every recording
  • Turn it off mid-call with one click
Book a demo
🇫🇷 Customer · ParisLive · FR ⇄ EN
CustomerBonjour, je voudrais renouveler notre contrat.Hello, I'd like to renew our contract.
YouOf course! Same 50 lines, or would you like to add more?Bien sûr ! Les mêmes 50 lignes, ou souhaitez-vous en ajouter ?
CustomerVingt de plus — nous ouvrons un bureau à Lyon.Twenty more — we're opening an office in Lyon.
YouGreat news. I'll send the updated quote today.Excellente nouvelle. Je vous envoie le devis mis à jour aujourd'hui.
Global numbers

Local numbers where your customers are

Local caller ID gets more calls answered. Pick numbers in the markets you sell to and route them to any team, anywhere.

US
United StatesLocal · Toll-free · SMS
UK
United Kingdom03 National · 07 Mobile · 0800
CA
CanadaLocal · Toll-free
AU
AustraliaLocal · 1300 · 1800
DE
GermanyNational · Toll-free
FR
FranceNational · Toll-free
AE
UAEToll-free · ITFS
+
50 more countriesAsk us about your market
Getting started

Up and running in three easy steps

1

Tell us about your team

How many people, which countries you call, and whether you want desk phones or just apps.

2

We set everything up

Numbers, call flows, users and apps configured by our engineers — usually within 24 hours.

3

Start calling

Your team logs in and starts talking to customers. We stay on hand for training and support.

Ready to give your business a global voice?

Tell us about your team and the countries you call. We'll come back with a tailored plan and a live demo on your own numbers.

or email sales@prachitel.com